Spare Parts Order Fulfillment Agent | Mex

  • Location
    Mex, Vaud
  • Category
    Trade, Purchasing, Logistics
  • Contract Type
  • Educational Requirements
    Apprenticeship / Professional Training
  • Industry
    Industry, general
  • External Reference

Participez à notre succès !

Les machines et les services BOBST se destinent aux fabricants d'emballages et d'étiquettes. Riche de 125 ans d'histoire et d'innovation, le groupe suisse s'est imposé comme le premier fournisseur mondial du secteur. L'entreprise compte 12 sites de production dans 8 pays, et 5'000 collaborateurs hautement qualifiés dans le monde.
Plus d'informations sur BOBST GROUP SA (
Mandaté par notre client nous sommes à la recherche d'un/e

Spare Parts Order Fulfillment Agent

Votre défi

The Spares Order Fulfilment (OF) is in charge of the end to end execution of Spares offer and order to cash country operations.
OF agent is also responsible for the monitoring and communications business operations (e.g. backlog management, offer and order updates, claims and return execution, communication to front office, etc.).
She/He is the single interface between Lausanne's activity and the customer front office organization at country level.

• Management of our standard and urgent spare parts orders
• Follow-up of the generic mail boxes
• Daily monitoring of the material availability and blocking points
• Scheduling of the orders according to the requested delivery date and availability
• Collaboration with the procurement team to obtain and consolidate the delivery date for missing items
• Assume the communication with the customer front office of our commercial entities
• Creation of outbound deliveries and invoices
• Preparation of shipping and customs documents
• Follow-up of the shipments
• Management of claims and returns including the creation of credit notes
• According to a pre-established program ensure a stand-by service

Vos compétences

• Commercial, logistics or transportation management background is required
• At least 5 years of experience in sales administration / customer service
• SAP SD good knowledge is a real plus)
• French and English fluent, any other European language an advantage
• Rigorous, curious and organized,
• Customer oriented
• Proven ability to define and follow priorities
• Proven ability to work under stress
• Proven ability to work both independently with little supervision, as well as part of a team.
• Excellent written and oral communication skills with strong interpersonal relationship
• Ability to work comfortably with Microsoft Office software, specifically Word, Excel and PowerPoint.

Votre contact

M. Guido Scannapieco, Consultant Retail, répond à toutes vos questions au Tel. +41 58 233 4140 ou par eMail.

Vous pouvez postuler en ligne, par eMail ou par courrier à l'adresse suivante :

Adecco Ressources Humaines SA
M. Guido Scannapieco
Rue du Port-Franc 11, Case postale 5127
1003 Lausanne

Merci de préciser la référence 040-GUSC-170416-107-FR.